About
Your job is to make it up. Ours is to make it real.
Most companies can see the benefits of running marketing, sales, service, and the back office on Salesforce. What isn’t always straightforward is finding consultants capable of turning that vision into reality.
Founder
Charles Naccio
I started Cloud Mastery in 2012 after a weekend with the Salesforce developer guide convinced me I’d found the business platform to end all platforms. More than a decade later I still think so, which is why we’ve never built a practice around anything else.
We’re a purposely small team of top-notch technologists. Because we’re small and good at our craft, we work with a handful of clients each year, and each one gets the best of what we have. You bring your goals; we bring the platform expertise and the scar tissue from doing this many times before.
Certifications
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform Developer
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
Our journey
How we got here.
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Today
Salesforce, plus applied AI
The platform has grown and so have we. Alongside implementations and support, we now put AI agents and automations to work inside our clients’ Salesforce orgs, with the same bias toward practical results.
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February 2016
Jessica joins to manage projects
To keep the chaos at bay we brought in Jessica to run projects. Clients noticed the difference in timeliness and execution almost immediately.
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October 2015
Doubled in size
Seven consultants and three Salesforce admins. Growth is good; it also means it’s time to build a real management layer.
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April 2015
Support services launched
Clients kept needing help after go-live, so we hired two admins and launched flat-fee monthly support based on user count. Clients get the help they need, we get a long-term relationship.
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December 2014
Steady growth, a team of five
Three more consultants joined over the year. A solid group doing work we love.
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February 2014
We start building free apps
We kept building the same apps for different clients, so we packaged some and released them for free. Companies loved them and wanted to work with us. Accidental marketing.
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March 2013
Greg is hired
Our first hire: a senior consultant and architect. On a small team there’s no room for amateurs. Greg hit the ground running and let us take on bigger projects.
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August 2012
Cloud Mastery is launched
After finding myself immersed in Salesforce projects while supposedly running an IT support company, I sold out to my partners and launched Cloud Mastery in Dallas, focused exclusively on Salesforce.
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November 2011
The holy grail of business software
A client needed help with Salesforce. I spent a weekend reading the entire developer guide and shipped a solution the following week. I was convinced I’d found the platform to end all platforms.
Let’s talk
Let’s talk about your vision, and how to make it real.
Enter your details and we’ll reach out as soon as we get a chance.
- sales@cloudmastery.com